Due to the large amount of patients needing to be seen and an increasing amount of appointments that are ‘no-showed’ we have been forced to implement the following policy. A ‘no-show’ appointment is when you have an appointment scheduled and do not come into the office, or call prior to the appointment time to cancel. We understand that sometimes there are valid reasons for missing an appointment and those will be addressed on a case by case basis. The policy is as follows:
1st No Show -- There will be a $25.00 charge posted to your account.
2nd No Show -- There will be another $25.00 charge posted to your account and you will receive a letter in the mail.
3rd No Show -- You may be dismissed from the practice.
Dismissal from the practice is at the doctor’s discretion. If this occurs you will be notified by certified letter. To prevent any of this from happening please contact our office as soon as you know you will be unable to attend your appointment. This will allow time for someone else to be seen by the doctor in your absence.
Please note that we do have a reminder service that will call to remind you of your appointment 2 days prior to your scheduled appointment date. This is a courtesy ONLY, it is your responsibility to keep up with scheduled appointments. Not getting a reminder call, is not a valid reason for a fee to be removed from your account.